DU UAE
| Policy | Value |
| Mandatory Language | Arabic English |
| Operator code | 42403 |
| Short code | Subscription shortcode: 2884 One time payment shortcode: 1532 |
| Pin Code length | 4 digits |
| Available flows | Subscription (Parking Period and Initial Payment models). One-time Payment. |
| Verification Methods | Wi-Fi Header Enrichment(3g/4g) |
| Commercial Name | English: Du Arabic: دو |
| Available Environments | Staging. Production. |
| Validation Pattern | ^(5)\d8\b |
| Mobile Number Portability (MNP) | Yes |
| Disclaimer | Disclaimer is placed under the Subscribe button EnglishYou will subscribe in (Service name) for (Price per Frequency) VAT inclusive To cancel your subscription, for (operator name) subscribers please send (Keyword) to (Short code). To cancel from the site please go to [URL] and click on (unsubscribe). For any inquiries please contact us at (+xxx-xxxxxxxx) or by email at (example@email.com) ستشترك في (Service name) مقابل (Price per Frequency) شامل ضريبة القيمة المضافة. لإلغاء اشتراكك، لمشتركي (operator name)، يرجى إرسال (Keyword) إلى (Short code). للإلغاء من الموقع، يرجى الذهاب إلى [URL] والنقر على (إلغاء الاشتراك). لأي استفسارات، يرجى الاتصال بنا على (+ xxx-xxxxxxxx) أو عبر البريد الإلكتروني على (example@email.com). |
Special Validations
1- Landing Page should be provided in Arabic and English language. 2- Subscribe button should be “subscribe through pin code” on the landing page. (In Arabic Version “أشترك بالرمز السرى”). 3- The price details and the free trial details should also be placed within the banner, near the subscription button, and on the top of the page for example English version: Free for 24 hours then price /frequency Vat inclusive for example Arabic version: مجانًا لمدة يوم واحد ثم سعر/مدة . شامل ضريبة القيمة المضافة 4- On the pin code page subscribe button should be “confirm your subscription”. (In Arabic Version “تأكيد الأشتراك”) 5- VAT inclusive. (in Arabic version” شاملة ضريبة القيمة المضافة”) should be mentioned after price in whole flow (in the disclaimer - short disclaimer - welcome SMS). 6- The cancellation must be without Pincode verification. 7- Your service should have a page that is called “Terms and Conditions” that has the Disclaimer in both Arabic and English and add a clickable link in the welcome SMS to redirect to this page 8- The number format that you should accept is 05 XXXXXXX |
Welcome SMS Samples
| Scenario / Cases | Message Template |
|---|---|
| Subscription - Welcome Message | English You have successfully subscribed to (Service Name) for (price/frequency) VAT inclusive. You will enjoy 24 hours free trial. To access the service please use this link (user dedicated URL). To unsubscribe, send (Unsub KW) to (Shortcode) for (Operator Name). For any inquiries, please contact us at (+xxx-xxxxxxxx) or by email at (example@email.com). (Terms & Conditions link(disclaimer)). Free trial applicable only for first-time subscriber شكرا للاشتراك في [ Service Name] سيتم محاسبتك [price per frequency] شامل الضريبة المضافة، وسوف تستمتع باليوم الأول مجانًا. يمكنك الوصول إلى حسابك والاستمتاع بالخدمة من خلال زيارة [Service URL]. لإلغاء الاشتراك، إرسال “[Key word]” إلى [short code]. للحصول على أي تفاصيل دعم، يرجى مراسلتنا عبر البريد الإلكتروني على .[merchant support email] [Link to Disclaimer] الفترة المجانية صالحة فقط للمشتركين الجدد |