Jawwal Palestine | tpay mobile

Jawwal Palestine Policy

Policy	Value
Mandatory Language	Arabic & English
Operator code	42505
Short code	37095
Pin Code length	4 digits
Available flows	Subscription (Parking Period and Initial Payment models) Onetime
Verification Methods	Wi-Fi Header Enrichment (3G/4G) MO
Commercial Name	Arabic: Jawwal English: جوال
Currency	English: NIS, Shekel Arabic: شيكل
Available Environments	Staging Production
Validation Pattern (Regex)	^97[0,2]5\d8$
Mobile Number Portability (MNP)	Yes
Disclaimer	Disclaimer is placed under the Subscribe button English: You will subscribe in (Service name) for (Price) Egyptian pounds (Frequency) VAT included. To cancel your subscription, for (operator name) subscribers, please send (UNSUB Keyword) to 37095 for free. To cancel from the site, please go to (URL) and click on (unsubscribe). For any inquiries please contact us on (+xxx-xxxxxxxx) or by email at (example@email.com). Arabic: سوف تقوم بالاشتراك فى خدمة (Service name) مقابل (price) جنية مصري (Frequency) ش.ض.م. لالغاء الاشتراك, لعملاء (Operator) ارسل (Keyword) الى (Short Code) مجانا. لالغاء الاشتراك من الموقع قم بالدخول الى (URL) و اضغط الغاء الاشتراك. لأية استفسارات يرجى التواصل معانا على (Support email) استهلاك الانترنت سوف يخصم من الباقة الخاصة بك

You must add the (VAT Inclusive) (ش.ض.م) after the service price and appear through all the communication channels with subscribers. (Landing Page, SMSs…)
In the MSISDN text box, you can add a placeholder for the country code (972 xxx xxx xxx) or (5 xxxx xxxx). But it is not accepted to display it as (972 xxx xxx xxx)
Cancellation from service page should be direct cancellation API as Jawwal is not supporting cancellation with PIN code APIs
Price points with Decimals are not allowed
Service Name
A photo/design that indicates the service (Not a phone or any type of handset)
Service description/ Content
Price VAT Inc (Daily, weekly, monthly)
Renewal period
Unsub Command
The Font size and color to be visible, large and clear
The above information to be directly under the PIN code box not in the bottom of the page
Any landing page that indicates ( للتحميل / للتنزيل / download) will be permanently closed
This SMS should be sent before PIN Code SMS in the flow (AR & EN)
‫اهلا بك سيتم الاشتراك في خدمة product بسعر price شيكل شامل ض.ق.م تجدد frequency، سيصلك رمز تفعيل لتاكيد الاشتراك‬
Ensure another welcome SMS is being sent from our side besides merchant welcome SMS: Template to be configured:
‫تم تأكيد الاشتراك المجاني في product ، صالحة الي renewaldate‬
‫للالغاء ارسل”UNSUB” “KWالي”37095‬

Scenario / Cases	Message Template
Subscription - Welcome Message	English You have successfully subscribed to (service name) for (price/frequency) VAT included. To access the service, please use this link (URL). To unsubscribe, enter (service URL) and click unsubscribe or send (Unsub KW) to (short code) for (operator Name). For any queries, please contact us in [support Email]