Guide
Operator Policies
Jordan
Zain Jordan

Zain Jordan Policy

PolicyValue
Mandatory Language
Arabic
English
Operator code41601
Short code97970
Pin Code length6 digits
Available flows

Subscription (Initial Payment models)


One-time

Verification Methods

Wi-Fi


MO

Commercial Name

Operator name that should be used in


Arabic: زين


English: Zain

Currency

English: JOD


Arabic: دينار أردني

Available Environments

Staging


Production

Validation Pattern^(7)\d8\b
Mobile Number Portability (MNP)Yes
Disclaimer

Disclaimer is placed under the Subscribe button


English:

You will subscribe in (Service name) for (Price per Frequency). To cancel your subscription, for (operator name) subscribers please send (Keyword) to (Short code) for free. To cancel from the site please go to [URL] and click on (unsubscribe). For any inquiries, please contact us on (+xxx-xxxxxxxx) or by email at (example@email.com).



Arabic:

سوف تقوم بالأشتراك في (service name) مقابل (price) (currency) (frequency). لإلغاء الاشتراك، لعملاء اورانج إرسل (Unsub KW) الى 97970 مجانا أو قم بالدخول الى الموقع واضغط إلغاء. للاستفسارات والدعم تواصل معنا على (Support Email).

Special Validations

Anything that the operator must see in the service, or we need to point out.

    • Subscribe button on LP must be “Get PIN”.
    • The only supported flow is the

    Initial Payment subscription Model as there is no Parking period

    .

Note

    • No cancellation with PIN code. Only direct cancellation is supported.
    • Cancellation API will respond with an error, but the cancellation will be successful within a second. So, ignore the API response and depend on the Push Notification. Display to them this message “عملية الالغاء قيد التنفيذ، برجاء انتظار رسالة التأكيد” or “cancellation in progress, please wait for the confirmation SMS”.

Welcome SMS Samples

Scenario / CasesMessage Template

Subscription - Welcome Message

English:

To access the service (service name), please use this link (URL).



Arabic:
لاستخدام الخدمه اذهب الى (Service URL).