Guide
Operator Policies
Egypt
Egyptian Operators Policy

Egyptian Operators

PolicyValue

Mandatory Language

Arabic
English

Operator code

Orange: 60201

Vodafone: 60202

Etisalat: 60203

WE: 60204

Short code

Orange: 5030

Vodafone: 2303

Etisalat: 1722

we: 4041

Pin Code length

6 digits

Available flows

Subscription (Parking Period and Initial Payment models)
One-time

Verification Methods available

Orange: Wi-Fi, Header Enrichment (3G/4G), MO

Vodafone: Wi-Fi, Header Enrichment (3G/4G), MO

Etisalat: Wi-Fi, MO

we: Wi-Fi, MO

Commercial Name (English, Arabic)

Orange, أورانج

Vodafone, فودافون

Etisalat, إتصالات

we, المصرية للأتصالات

Available Environments

Staging Production

Validation Pattern (Regex)

^201[0-2,5]\d8$

Mobile Number Portability (MNP)

Yes

Disclaimer

Disclamer is placed under the Subscribe button English:

You will subscribe in (Service name) for ( Price) Egyptian pounds (Frequency) auto-renewed. To cancel your subscription, for (operator name) subscribers, please send (UNSUB Keyword) to (Short code) for free. To cancel from the site, please go to (URL) and follow the instructions. This is a subscription service provided by (Service provider. For any inquires please contact us on (+xxx-xxxxxxxx) or by email at (example@email.com)

Arabic:

ستشترك في (اسم الخدمة) مقابل ( السعر) جنيه مصري (التردد) يتم تجديده تلقائيًا. للإلغاء، لمشتركي (اسم المشغل)، يرجى إرسال (كلمة UNSUB) إلى (الرمز القصير) مجانًا. للإلغاء من الموقع، يرجى زيارة (URL) واتباع التعليمات. هذه خدمة اشتراك مقدمة من (مقدم الخدمة). للحصول على أي دعم ، يرجى الاتصال بنا على(+xxx-xxxxxxxx) أو أرسل لنا علي (البريد الإلكتروني).

Special Validations

  • Mobile number cannot be used as a login username.

  • Service home page should be in Arabic as a default, even if the they subscribed in English.

  • The mobile number in all Egypt operators will be returned as encrypted in the API. Read this

    article

    for more details.

  • Service fees & frequency should be in bold and in red.

  • All currency should be written as “Egyptian Pounds” or “ جنيه مصري” check them in:

    • Landing Page (Disclaimer)
    • Pin code page
    • Welcome message
    • Pin code Message
  • Add “For Free” beside cancellation statement Check it in :

    • Landing page (Disclaimer)
    • Pin code page
    • Welcome message
  • Add “Internet usage is deducted from your internet bundle” or “ استهلاك الانترنت سوف يخصم من الباقة الخاصة بك ” statements in the Disclaimer and Welcome SMS.

  • Add “auto-renewed” or “تجدد تلقائيا” in the Disclaimer and Welcome SMS.

  • Check that all flow is working on the same Language:

    • Landing page
    • Pin code page
    • Pin code message
    • Welcome SMS
    • Service
    • Unsub
    • Unsub message

SMS Samples

Scenario / Cases

Message Template

Subscription - Welcome Message

 English:

You have been subscribed in (Service name) for (Price) Egyptian Pounds (Frequency). Service is auto-renewed. To use service, go to URL (service URL) and login using (username/password) or go to (Dedicated short URL). To cancel your subscription, for (Operator Name) subscribers, please send (UNSUB Keyword) to (short code) for free. For any inquiries, please contact us on (Support email). Internet usage is deducted from your internet bundle. Terms and conditions applied.


 Arabic:

لقد قمت بالاشتراك فى خدمة (Service name) مقابل

(price) جنية مصري (Frequency) تجدد تلقائيا

. لاستخدام الخدمه اذهب الى (Service URL) و استخدم اسم المستخدم و كلمة المرور (username and password) او اذهب الى (Dedicated Short URL). لالغاء الاشتراك, لعملاء (Operator) ارسل (Keyword) الى (Short Code) مجانا. لأية استفسارات يرجى التواصل معانا على (Support Email). استهلاك الانترنت سوف يخصم من الباقة الخاصة بك. تطبق الشروط والأحكام.