Guide
Operator Policies
Bahrain
Batelco Bahrain

Batelco Bahrain

PolicyValue
Mandatory Language
Arabic
English
Operator code42601
Short code94466
Pin Code length4 digits
Available flows
Subscription (Free/Parking Period)
One Time payment
Verification Methods available
Pin Code
MO
Header Enrichment (Get MSISDN flow)
Commercial Name
English: Batelco
Arabic: بتلكو
Currency
English: Bahraini Dinar (BHD)
Arabic: دينار بحريبي
Available Environments
Staging
Production
Validation Pattern^973\d(8)$
Mobile Number Portability (MNP)Yes
Disclaimer
Disclaimer is placed under the Subscribe button
English:

By subscribing to the service, you are accepting all Terms & Conditions of the service & authorize Batelco to share your mobile number with our partner (Pls mention the Partner Name), who manages this subscription service.

Subscription would be automatically renewed and your account would be debited with BHD (Price) / (freq) (subject to 10% VAT) charging cycle until you unsubscribe.

Un-subscription can be done on the My Account page or by SMS by sending “unsub keyword” to “shortcode”.

To make use of this service you must be more than 18 years old or have received permission from your parents or the person who is authorized to pay your bill.

Data charges apply for browsing and downloading content on this portal.

Arabic:

بالاشتراك في الخدمة, فانت توافق علي الشروط والاحكام للخدمة, و تفوض Batelco لمشاركة رقم هاتفك مع مقدم الخدمة (Service Provider) و هو من يدير الاشتراك فالخدمة. الاشتراك سوف يتم تجديده تلقائيا و سوف يتم خصم (Price) دينار بحرينى فى (Frequency) تخضع لضريبة القيمة المضافة بنسبة 10% حتي يتم الغاء الاشتراك. الغاء الاشتراك يتم عن طريق My Account او ارسال (Unsub KW) الي رقم 94466. لاستخدام الخدمة لابد ان تكون من سن 18 سنة او تحت راعية ولي الامر. هناك رسوم في حالة تحميل اي من محتوايات الخدمة ان وجد.

Special Validations

- For the Get MSISDN flow: A mobile number must be displayed above the subscribe button. With HE the MSISDN should be prefilled and visible to them.
- Cancellation from the service should be without Pincode verification.
- (subject to 10% VAT) Should be included in the disclaimer.
- My Account Page:
My Account page has the below details:
Service Name
Mobile Number
Service Start Date
Service End Date
1. Yes. A suggestion is to mention “Your subscription is currently active and will automatically renew daily until you unsubscribe”
2. For weekly services: “Your subscription is currently active and will automatically renew weekly until you unsubscribe”
Arabic interface:
i. أسم الخدمة
ii. رقم الموبيل
iii. ميعاد بداية الأشتراك
iv. ميعاد تجديد الأشتراك
v. نوع الأشتراك (يومى، أسبوعى، شهرى)

Welcome SMS Samples

Scenario / CasesMessage Template
Subscription - Welcome Message
English:
Dear Customer,
To access the service, please use the following URL: (URL)
For any queries, please contact example@email.com

Arabic:
عزيزي المشترك,
(URL) : للدخول و الاستمتاع بالخدمة, من فضلك استخدم الرابط التالي
example@email.com لاي استفسار, من فضلك راسلنا علي